Frequently Asked Questions

Q: [Can I order a custom built computer online?]
A: [Yes, just fill out the online form and we will contact you with your technical requirements and needs. A quote will be provided before you pay anything.]

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Q: [Will a DCSNB representative come to my house to give me a quote?]
A: [Yes, we will come to your house to provide a free quote for products or services you require. Must be in the New Braunfels or surrounding area. Other quotes can be made using phone, email, or standard mail.]

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Q: [What kind of guarantee will I get on my services?]
A: [DCSNB will give you a full guarantee on all services provided. We will work with you in any way to accomplish what it is you require.]

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Q: [Is there a warranty on parts I purchase?]
A: [Yes, all parts come with a manufacturers warranty. If you have a problem with a piece of equipment that is still under warranty we will work with you to get it replaced.]

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Q: [How long will it take to get my website designed?]
A: [This depends on the content of your site. How many pages are required, and if any database connections are needed for your site. Generally a simple site takes around a week to complete.]

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Q: [How long will it take to get my site listed in a Search Engine like Google, or MSN?]
A: [When we create a website we will submit your site to search engines for indexing. This process can take a while because we have no control over these services. We can program your site to accept spiders and robots to crawl your site more efficiently but it is determined by the amount of traffic you can generate.]